Research

Major public equity indices increased in Q3 2024, up 5.4% quarter-over-quarter and up 32.8% year-over-year. Leading economic indicators increased during the quarter, mirroring the positive sentiment around continued rate cuts but remaining somewhat subdued due…

Major public equity indices increased in Q2 2024, up 3.5% quarter-over-quarter and up 22% year-over-year. Leading economic indicators remained stagnant, mirroring the cautious sentiment among investors due to uncertainty around the current interest rate and…

Major public equity indices moved higher in Q1 2024, up 8% quarter-over-quarter and up 27% year-over-year. Stabilization of most leading indicators has eased concerns of an economic downturn, prompting corporate investment in growth initiatives. However,…

Major public equity indices increased in Q4 2023, up 12% quarter-over-quarter and up 24% year-over-year. Strong economic data has reduced concerns of an imminent recession, driving expectations for company earnings higher. Given the recent overall…

Major public equity indices have been mixed over the last few quarters, decreasing 3.5% in Q3 2023 quarter-over-quarter, but up nearly 7% year-over-year. A resilient U.S. economy and the pausing of rate hikes from the…

Major public equity indices increased in Q2 2023, up 8% quarter-over-quarter and up nearly 20% year-over-year. Strong economic data has reduced concerns of an imminent recession, driving current and future expectations for company earnings higher.…

Major public equity indices reversed previous declines in Q1 2023, ending the quarter up 7% quarter-over-quarter but still down 12% year-over-year. Ongoing labor shortages, supply chain disruptions, and the regional banking crisis have added to…

Major public equity indices have continued to decline in Q4 2022, ending the quarter down nearly 27% year-over-year. Interest rate hikes, ongoing labor shortages, supply chain disruptions, the lingering effects of COVID-19, and global uncertainty…

Major public equity indices have continued to decline, ending Q3 2022 down over 21% year-over-year. High inflation, corresponding interest rate hikes, continued labor shortages, supply chain disruptions, the lingering effects of COVID-19, and global uncertainty…

Contact centers were forced to become more agile in response to COVID-19 pandemic, escalating timelines for technology adoption, remote work, and omnichannel customer engagement, according to an industry report released by the Business Services investment…